/* Estilos Generales */
* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
}

body {
    position: relative;
    background-color: #f7f5f5;
    color: #2c2c2c;
    padding: 40px 20px;
    min-height: 100vh;
    z-index: 1;
}

/* Fondo Personalizado Difuminado para Ecoandina */
body::before {
    content: "";
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background-image: url('images/atiende.webp'); 
    background-size: cover;
    background-position: center;
    background-repeat: no-repeat;
    opacity: 0.15; /* Controla la sutileza de la imagen (0.05 a 0.12 recomendado) */
    filter: blur(2px); /* Difumina ligeramente los bordes de la foto */
    z-index: -1; /* Lo mantiene por detrás del formulario */
}

/* Contenedor Principal (Ligeramente translúcido para integrarse) */
.reclamos-container {
    max-width: 850px;
    margin: 0 auto;
    background: rgba(255, 255, 255, 0.96); /* Blanco puro con micro-transparencia */
    border-radius: 6px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.08);
    overflow: hidden;
    border-top: 6px solid #6b1426; 
}

/* Encabezado */
.reclamos-header {
    display: flex;
    align-items: center;
    gap: 25px;
    padding: 35px 30px;
    background: rgba(251, 249, 249, 0.9);
    border-bottom: 1px solid #eae5e5;
}

.header-logo img {
    width: 85px;
    height: auto;
}

.header-text h1 {
    font-size: 22px;
    color: #4a0d1a; 
    margin-bottom: 6px;
    letter-spacing: 0.5px;
}

.header-text p {
    font-size: 14px;
    color: #5a5a5a;
}

.legal-notice {
    margin-top: 10px;
    font-size: 12px !important;
    color: #827879 !important;
    line-height: 1.4;
}

/* Estructura del Formulario */
.reclamos-form {
    padding: 35px 30px;
}

.form-section {
    border: 1px solid #e2dbdc;
    border-radius: 5px;
    padding: 22px;
    margin-bottom: 28px;
    background: #ffffff;
}

.form-section legend {
    font-weight: 600;
    font-size: 14px;
    color: #6b1426; 
    padding: 0 12px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

/* Grid de Formulario */
.form-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 16px 22px;
    margin-top: 10px;
}

.full-width {
    grid-column: span 2;
}

/* Elementos de Entrada */
.form-group {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.form-group label {
    font-size: 13px;
    font-weight: 600;
    color: #4a4445;
}

.form-group input[type="text"],
.form-group input[type="email"],
.form-group input[type="tel"],
.form-group input[type="number"],
.form-group select,
.form-group textarea {
    padding: 11px 12px;
    font-size: 14px;
    border: 1px solid #ccc5c6;
    border-radius: 4px;
    background: #fdfcfc;
    color: #2c2c2c;
    outline: none;
    transition: all 0.2s ease;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    border-color: #6b1426;
    background: #ffffff;
    box-shadow: 0 0 0 3px rgba(107, 20, 38, 0.1);
}

/* Opciones Radio y Checkbox */
.radio-wrapper {
    background: #fdfafa;
    padding: 14px;
    border: 1px dashed #e2dbdc;
    border-radius: 4px;
}

.radio-label {
    font-size: 13px;
    font-weight: 700;
    color: #4a0d1a;
    margin-bottom: 10px;
    display: block;
}

.radio-options {
    display: flex;
    gap: 30px;
}

.radio-options label {
    font-size: 14px;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    font-weight: 500;
}

.radio-options input[type="radio"],
.checkbox-group input[type="checkbox"] {
    accent-color: #6b1426; 
    width: 16px;
    height: 16px;
    cursor: pointer;
}

.checkbox-group {
    flex-direction: row !important;
    align-items: center;
    gap: 12px;
    margin-top: 6px;
}

.checkbox-group label {
    font-size: 13px;
    cursor: pointer;
    font-weight: 500;
    line-height: 1.4;
}

/* Caja de Términos Legales */
.form-footer-terms {
    background: #fcf6f6;
    border-left: 4px solid #6b1426;
    padding: 16px;
    border-radius: 4px;
    font-size: 13px;
    line-height: 1.5;
    color: #544346;
    margin-bottom: 30px;
}

/* Botón Enviar */
.form-submit {
    text-align: right;
}

.btn-submit-reclamo {
    background-color: #6b1426; 
    color: #ffffff;
    border: none;
    padding: 14px 32px;
    font-size: 15px;
    font-weight: 600;
    border-radius: 4px;
    cursor: pointer;
    box-shadow: 0 2px 5px rgba(107, 20, 38, 0.2);
    transition: background-color 0.2s, transform 0.1s;
}

.btn-submit-reclamo:hover {
    background-color: #4a0d1a; 
}

.btn-submit-reclamo:active {
    transform: scale(0.98);
}

/* Celulares */
@media (max-width: 620px) {
    body {
        padding: 15px 10px;
    }
    .reclamos-header {
        flex-direction: column;
        text-align: center;
        padding: 25px 20px;
    }
    .form-grid {
        grid-template-columns: 1fr;
    }
    .full-width {
        grid-column: span 1;
    }
    .radio-options {
        flex-direction: column;
        gap: 12px;
    }
    .form-submit {
        text-align: center;
    }
    .btn-submit-reclamo {
        width: 100%;
    }
}